它们用作识别可取得更新的客户。你须要它们来取得系统的更新并须於控制中心输入。

They are necessary to identify you as a customer entitled to updates and upgrades. You need them to download the system files and you need to record them in the control center.

你的电脑很可能已被病毒 Sassa 感染，要解决这问题，请到这目录。通常这是
C:\windows\system32\drivers\etc (Windows XP/2003) 或
C:\WINNT\system32\drivers\etc (Windows 2000)
然後移除 "hosts" 及 "lmhosts.sam", 因为这些档案已被 Sassa 修改。

It is likely that your computer is infected by the Virus Sassa, to solve the problem, go to this directory. Normally, it is
C:\windows\system32\drivers\etc For Windows XP/2003 OR
C:\WINNT\system32\drivers\etc For Windows 2000
then remove "hosts" and "lmhosts.sam", these files are changed by Sassa.
Then restart your computer.
If this doesn't solve your problem,
go to "Start", then "Run...", type "cmd", press Enter.

它们会被 Eset 系统自动地产生 - 在购买及登记後我们会电邮给你。

They are assigned automatically by the Eset system - they will be sent to you by email after purchase and register.

首先请确保你的使用权并未过期(通常有效期是一年)。
然後请确保你使用的使用者名称及密码是由 Eset 寄给你的。
并请再确定你已完全正确地输入。它们是有分大小阶的 - 我们提议你使用剪下及贴上的方法。如问题持续，请联络技术支援。

First be sure that your license has not expired (usually 1 year).
Then you must insure that you are using the Username and Password that was sent to you by Eset.
Then you must be sure that they are being copied exactly as given. These are case sensitive - we suggest that you cut and paste them to ensure exact transcription. If the problem persists, contact support.

有效期取决於你的使用权证，通常是一年。

They are valid for the period of your license - typically one year.

如果你常常看见以下画面:
If you always see the following screen:


可能有两个原因:
1. 你的一年使用权证已过期, 解决方法是购买一个续期的版本, 销售地点可参阅 http://www.nod32.com.hk/purchase/location.htm
2. 你输入了不正确的使用者名称/密码, 请按以下方法更新输入。

There are two possibilites:
1. Your 1-year user license is expired, so you need to purhcase a renewal pack. Purhcase locations can be found at http://www.nod32.com.hk/purchase/location.htm
2. You have entered an invalid username/password. Please follow the steps and enter again.

首先在弹出的视窗按「取消」, 然後再按「确定」
Click "Cancel" in the pop-up, then click "OK"


开启「NOD32 控制中心」, 然後按「更新」, 再按「设定」
Open the "NOD32 Control Center", then click "Update", and then "Setup"


然後会弹出以下画面
Then you will see the following screen


找回我们寄给你的产品登记电邮
Look for the product registration email we sent to you


图中所指位置就是使用者名称及密码
The arrow indicates the username and password


先复制当中的使用者名称
Copy the username


贴上适当的位置
Paste in the proper field


再复制当中的密码
Then copy the password


贴上适当的位置, 再按「确定」
Paste in the proper field, then click "OK"


按「立即更新」
Click "Update Now"


如果你看见「已下载」的数字在改变, 即表示你输入了正确的使用者名称/密码
If you see the number in "Downloaded" is changing, that means you have entered a valid username/password


更新完成後, NOD32 会提示你。然後你可按「隐藏」来隐藏 NOD32 控制中心
When update is complete, NOD32 will remind you. You can then click "Hide" to minimize the NOD32 Control Center

可以的 - 如使用者名称及密码是登记给两台电脑的话。

Yes - as long as the Username and Password is registered for two computers.

要解除控制中心的密码锁定(灰色)，请按指下指示∶

如你已购买 NOD32 十用户组合，你只须登记一次，得到的使用者名称及密码可用於十台电脑。

If you have bought NOD32 10-user pack, you only need to register ONCE, the username and password you receive can be used on 10 computers